Quality Systems Specialist

Key Responsibilities And Authorities

• Maintain and improve the Quality Management System (QMS) and Environmental Management System (EMS) in accordance with IATF 16949 and ISO 14001.
• Plan, lead, and document internal audits related to quality, environmental, and customer-specific requirements as per audit frequency requirements.
• Review the quality and environmental system procedures to ensure their accuracy, continuing suitability and effectiveness in satisfying the current ISO9001/IATF16949 and ISO 14001 standards, customer and corporate requirements.
• Maintain the internal auditor qualification matrix to ensure sufficient number of auditors are trained and qualified to perform EMS and system audits.
• Overseeing that all mandatory EMS evaluations are performed per schedule , such as Compliance Audits, NPRI and 3-S audits (waste audits).
• Lead Layered Process Audits (LPA’s) to improve quality systems that exceed customer requirements and ensuring audits are completed on-time via the automated schedule.
• Report weekly all LPA non-conformances to the management team
• Coordinate and facilitate external third-party audits (IATF, ISO 14001) and customer audits from OEMs (e.g., CQI-15, CQI-14, VDA 6.3, Ford Q1, China CQC etc.).
• Maintain the latest IATF16949 and ISO14001 certificates in respective customer portals.
• Perform CQI-14 Warranty assessment and annual review.
• Track CQI assessments from suppliers
• Yearly maintenance of assessments (Stellantis-MRS, Ford Q1 site assessment)
• Track and update the Ford Supplier Assessments and Trackers portal
• Ensure that requirements of CQC 16-491289-2018 are effectively established, implemented and maintained.
• Ensure correct use of CQC certificate and mark and ensure continuous validity of certificate status of certified products.
• Provide monthly compliance QMS reports related to all quality services to the senior management team.
• Track and ensure timely closure of all audit findings through effective root cause analysis and corrective/preventive actions.
• Monitor compliance with applicable legal, customer, and regulatory requirements.
• Maintain controlled documentation and ensure timely updates of procedures, policies, and records to reflect process or regulatory changes.
• Support quality and environmental training programs across departments.
• Perform gap analyses to evaluate compliance and system effectiveness; implement action plans to close any identified gaps.
• Monitor and report on key quality and environmental performance indicators (KPIs and KMIs).
• Coordinate, schedule, and lead monthly KMI meetings with the management team.
• Coordinate and plan Product Audits as per schedule.
• Coordinate, schedule and lead the annual Significant Aspect Review and Emergency Preparedness Meetings.
• Coordinate, schedule and lead the annual Risk and Opportunity Meetings.
• Provide support during customer visits, audits, and product-related concerns or escalations.
• Coordinate , schedule and lead Management Review and Facility Review Meetings activities, ensuring required data and inputs are prepared and communicated clearly.
• Participate in the implementation of continuous improvement initiatives (e.g., 8D, Kaizen, 5S, etc.).
• Act as a liaison between quality, production, engineering, and customer teams on system-related issues and resolutions.
• Warranty back up for Warranty Engineer

To learn more about Multimatic, check out our youtube channel - https://www.youtube.com/watch?v=psOjJIh3t90

If you are interested in this position, apply by sending us your cover letter and resume.

We thank all interested candidates in advance; however, only individuals selected for interviews will be contacted.

As part of our commitment to ensuring our employment practices are fair, accessible, and inclusive of persons with disabilities, recruitment-related accommodations for disabilities, are available upon request throughout the recruitment and assessment process for applicants with disabilities.