Specialist, Quality (GTA)

We are seeking a motivated & confident Quality Specialist, responsible for implementing and upholding quality standards, contributing to established processes that support front & back-end home building issues and deliver Caivan’s marquis Pre-Delivery Inspections.

This is a client-facing, in-person position for a motivated professional with a strong drive to produce a quality experience and make a meaningful impact.

The ideal candidate is detail-oriented, solutions-driven, and passionate about continuous improvement, with a strong ability to build trust with homeowners and internal teams alike.

Why Caivan?

• Industry Leading Wages
• Annual Paid Operations Shutdown (in addition to Paid Vacation Days)
• Complimentary Daily Lunch Program
• Annual Safety Boot Allowance
• Vehicle Allowance
• Onsite Training & Development Programs
• Company-Paid Health & Dental Coverage
• Coordinating Benefits
• Life Insurance where applicable
• Group Benefits & Perks (including Goodlife & Bell Mobile)
• Use of ADP (HR Portal) – easily access your employee information, paystubs & schedule time off
• Recognition Programs (contributions, milestones etc.)
• Bi-Weekly Payments directly to your bank account

You will Bring

• Post-Secondary education in Construction Management or a related field considered an asset
• Minimum 3 years of experience in a similar role within residential home construction
• Proficiency with Tarion’s Construction Performance Guidelines
• Familiarity with Ontario Building Code (OBC) considered an asset
• Comfortable with using smartphones, tablets, or computers to record, review, and communicate Inspection information
• Strong understanding of new home construction, from framing to closing

Exceptional Skills Required

• Strong communication and interpersonal skills, with the ability to confidently engage Homeowners, Trades, and internal Teams
• Analytical mindset with the ability to identify trends, root causes, and improvement opportunities
• Proven problem-solving skills with a proactive, solution-oriented approach
• Keen attention to detail, including fit, finish, and overall product quality
• Strong organizational and reporting skills, with the ability to prioritize effectively
• Positive, Team-oriented attitude with the ability to work independently and take ownership
• Practical construction knowledge and hands-on aptitude are assets
• Demonstrated commitment to Built-In Quality principles and continuous improvement

Key Responsibilities

• Conduct process confirmations at key milestones during the production schedule
• Host homeowners and deliver best-in-class Pre-Drywall Walk & PDI experiences
• Complete quality Inspections and generate clear work orders for trade partners
• Verify that work is completed per-plan, scope, and customer-signed selections
• Identify recurring deficiencies, perform root cause analysis, and recommend sustainable corrective actions
• Support and promote Caivan’s Health & Safety Program on site
• Train and educate internal teams and trade partners on quality expectations and best practices
• Collaborate with Team Leads to strengthen and evolve Built-In Quality processes
• Represent Caivan’s values and act as a trusted ambassador of our quality standards and customer experience
• Perform other duties as required

Working Conditions

• The job description implies the performance of repetitive tasks
• PPE is required at all times in field settings (steel toes & a hard hat)
• The position is situated on a busy, high-volume construction site with constant activity, including large machinery

The compensation range for this role is $102,500 annually.