Background

10 years experience with two years supporting manufacturing, saving $1M over 3 projects. Experienced with cross-functional teams including IT and data science. 99% quality assurance and 100% customer service satisfaction track record. Successfully managed projects with Google, reducing project delivery time by 20%.

Job experience

• May 2014 - present
  Consultant
  KD Consulting
  

  Toronto, ON, Canada

  • Providing exceptional admin services to friends, family, and corporations with a high success rate.
  • Worked with my spouse to understand Python and popular data scientist visualization tools such as Tableau.

• March 2021 - December 2023
  Manufacturing Analyst
  Dabas Constructions LLC
  

  Arizona, USA

  Saved $1M+ with efficient procurement of raw materials from multiple vendors over 3 projects.
  • Achieved 100% customer satisfaction, addressing 50+ customer inquiries daily, and resolving concerns promptly.
  • 90% of projects were completed within the initially communicated timeline.
  • Handling a record of 5 processes simultaneously, recognized for multi-tasking ability.

• November 2017 - February 2021
  Senior Advisor
  Concentrix-Google Operations
  

  Gurgaon, Haryana, India

  • Achieving 100% regulatory compliance and mitigating operational risks by 30%, ensuring adherence to
  industry regulations and standards.
  • Reduced project delivery time by 20% and improved overall organizational cohesion, enhancing teamwork
  and productivity by facilitating cross-departmental collaboration.
  • Developed and presented comprehensive reports to senior leadership on key performance indicators (KPI),
  providing insights for informed decision-making and strategy development.
  • Implemented data-driven decision-making processes to enhance overall operational performance.
  • Demonstrated strong project management skills, utilizing tools like Microsoft Project to plan and execute
  initiatives, resulting in streamlined processes and timely project delivery.
  • Fostered cross-functional collaboration by serving as a liaison between departments, promoting effective
  communication, and leading cross-disciplinary teams to address complex operational challenges.