Background

I am writing to apply for the Production & Quality Engineer position. With over 7 years of experience in quality assurance, supplier audits, and international project coordination, I offer strong technical expertise and a proven ability to drive process improvements, ensure compliance, and support cross-functional teams. My experience includes handling SMT (Surface Mount Technology) components, where I have developed and implemented quality control procedures for solder paste inspection (SPI), automated optical inspection (AOI), and reflow profiling. I am also skilled in root cause analysis, corrective/preventive actions (CAPA), and IPC standards compliance to ensure the highest product quality.

Job experience

• September 2018 - April 2025
  Sr.Quality Engineers
  Mantra Softech India PVT LTD
  

  Gujarat, India

  maintain high standards.
   Played a key role in auditing warehouse standards and materials to ensure compliance
  with quality requirements.
   Complete receiving inspection on incoming components and related documentation;
   Measure and test parts and products to verify conformance to drawings and/or
  􀀂
  specifications and record inspection findings.
   Segregate nonconforming parts and products.
   Responsible for the physical control of nonconforming parts & products.
   Process parts in ERP system.
   Issue quality reports for non-conforming products where applicable including fall-out
  accumulation.
   Participate in supplier quality performance reviews on a regular basis.
   Initiate corrective action reports for defective parts or products.
   Coordinate to receive missing information from suppliers.
   Follow all ISO (9001, 13485) and regulatory (FDA QSR) related procedures.
   Report deficiencies with documentation and processes and suggest improvements.
   Assist the Quality Department and/or Production personnel in analyzing quality
  problems.
   Follow safety and housekeeping procedures.
   Other duties as assigned.
  Knowledgeable in CAPA, New Product Introduction (NPI), Seven Quality Tools, 8D
  problem-solving methodology, FMEA (Failure Modes and Effects Analysis), and Cost of
  Quality analysis.
   Acted as a liaison for customer quality concerns, managing complaints, returns, and
  audit findings.
   Developed and delivered quality training programs for both internal teams and external
  suppliers.
   Prepared detailed documentation and reports for internal management and regulatory
  authorities.
  Business Trip to Nigeria – Biometric Device Support
  Key responsibilities and achievements during this trip:
   Diagnosing and resolving technical issues related to biometric devices.
   Providing hands-on troubleshooting for hardware faults and software malfunctions.
   Training and guiding the local team on problem resolution and device maintenance.
   Ensuring smooth device operations and minimizing downtime for critical biometric
  systems.
   This experience strengthened my ability to work in an international environment,
  troubleshoot complex technical issues, and train teams on best practices.
  Multiple Business Visits for Biometric & IRIS Device Projects
  Following my initial trip, I was involved in multiple business visits to further support and
  implement MOXA7, MORPHS, and MFS110 Biometric & IRIS devices. These visits
  focused on optimizing biometric solutions and ensuring smooth deployment and
  maintenance.
  􀀅
  Business Visit Timeline:
   January 2021 to April 2021
   February 2022 – May 2022
   July 2023 – October 2023
   November 2023 – February 2024
  During these visits, I played a key role in:
   Implementing and maintaining biometric solutions to ensure system efficiency.
   Troubleshooting and optimizing device performance for smooth functionality.
   Collaborating with international teams to enhance the overall project execution.

• September 2015 - June 2018
  Quality Engineers
  Pacific Cyber technology PVT LTD
  

  Gujarat, India

  Learning about the 5S framework to enhance the standard.
   To handle work on-line with legitimate 5S appropriate keep up quality in work line.
   Audit new line and production line.
   Major part of reviewing the principles, materials, work line, and the production.
   Role being a quality architect to guarantee great quality affirmation.
   Major part to perform when any disappointment underway to stop and break down
  the issue the disappointment.
   Give legitimate rule to IPQC and FQC to take after the standard to keep up the
  quality and taking care of their reports and give appropriate arrangements and
  input.
   Approves approaching materials by affirming determinations; directing visual and
  estimation tests; dismissing and returning unsatisfactory materials.
   Collaborated with quality team members and leaders to monitor conformance to
  quality standards.
   Contributed to root cause evaluation to mitigate risk and foster continuous
  improvement.
   Performed product inspections and reported results detailing errors, failures and
  non-conformance.
   Demonstrated strong knowledge of company standards and protocols during
  inspections.
   Facilitated improvement protocols to decrease error rate and mitigate nonconformance.
   Maintained ISO documents within manufacturing facilities to comply with applicable
  regulations.
   Worked as IPQC for around 1year with responsibility to control the online process
  and analysis with PE and TE and maintain the 5S.
  􀀇
   Work as IQC for around 5 month incoming material check as per standard or visual
  inspection or dimension inspection or functionally inspection.

Education

• Gujarat technological University
  Electronics & Communication Engg.
  

  2012 - 2015
• Gujarat Technological University
  Electronics & Communication Engg.
  

  2009 - 2012