Job experience

• April 2024 - present
  Operations Coordinator
  Loblaw Companies
  

  Calgary, AB, Canada

  Managed end-to-end order fulfillment operations, achieving 99.3%+ on-time delivery through proactive inventory discrepancy resolution, shipment error reduction, and root cause analysis. Led and supervised a 35-member team in troubleshooting operational bottlenecks, managing capacity constraints, and improving customer fill rates in a fast-paced retail environment. Coordinated with customer service and logistics teams to address daily escalations, boosting customer satisfaction scores by 50% within six months. Acted as a key liaison between warehouse and delivery teams to optimize inventory levels, ensure compliance with procurement policies, supplier performance standards, and demand planning requirements. Conducted root cause analysis of non-conformities in food safety, handling, and delivery processes using Pareto charts, implementing corrective actions that reduced process errors by 30% and eliminated waste.

• January 2023 - June 2023
  Engineering Intern - Assembly Line Optimization
  Titan Engineering and Automation Limited
  

  Hosur, Tamil Nadu, India

  Collaborated with multidisciplinary teams in mechanical, process, and quality engineering to optimize Assembly Line 4 for Quick Connectors used in HVAC, engine, and EV battery thermal management systems. Conducted field assessments to scope, document, and recommend repair, replacement, or modification activities for critical systems, with exposure to PPAP documentation. Performed on-site troubleshooting to minimize downtime and maintain peak equipment performance. Led FMEA across 12 manufacturing stages, achieving a 10% defect reduction and improved process reliability. Developed preventive maintenance checklists for high-frequency stations, reducing downtime by 12%. Supported design improvements by applying DFM/DFA principles to enhance manufacturability, cost efficiency, and equipment longevity. Created technical documentation, engineering requisitions, and detailed datasheets for new equipment and tooling using SolidWorks and ANSYS. Ensured compliance with QA/QC protocols and relevant Indian Standards (IS 822, IS 3654, IS 14489) during inspection, leak testing, and laser marking, maintaining zero non-conformities.

• January 2022 - April 2022
  Manufacturing & Process Intern - Aerospace Components
  TATA Advanced Systems Limited
  

  Telangana, India

  Designed and validated jigs, fixtures, and tooling for precision CNC machining of compressor casings. Conducted time studies, developed routing sheets, and documented standard work procedures for multi-stage manufacturing processes. Utilized ANSYS to optimize clamp load distribution, reducing fixture count by 40% while maintaining process safety. Applied Geometric Dimensioning and Tolerancing (GD&T) principles to engineering drawings for critical aerospace components. Supported quality assurance activities including NDT, visual inspections, and dimensional checks to ensure compliance with aerospace standards.

Education

• University of Calgary
  Master of Engineering in Mechanical and Manufacturing Engineering
  

  2023 - 2025
• Thiagarajar College of Engineering - Anna University
  Bachelor of Engineering in Mechanical Engineering
  

  2019 - 2023