Masoud Mansouri
Electrical & Electronics Engineer | Full Stack Developer | Manufacturing & IT Support Specialist
Production Technician II at Meditech International Inc
Background
Experienced Electrical and Electronics Engineer with a strong background in medical device manufacturing, IT support, and software development. Skilled in PCB troubleshooting, automation systems, and full-cycle manufacturing processes. Proficient in C#, .NET, SQL, and React for building efficient applications, alongside hands-on expertise in Windows systems, networking, and hardware troubleshooting. Adept at bridging engineering, IT, and production to deliver reliable technical solutions and ensure compliance with industry standards.
Job experience
- October 2023 - presentProduction Technician II
Meditech International IncEtobicoke, ON, Canada• Supported hardware troubleshooting and repair for over 15 types of electronic boards using diagnostic tools such as multimeters, oscilloscopes, soldering irons, and hot air rework stations.
• Diagnosed and resolved technical issues related to Windows systems, SQL databases, and networking across desktops and production systems—both on-site and remotely.
• Installed and configured operating systems and software applications to ensure optimal performance and user compatibility.
• Provided hands-on technical support for devices including laptops, desktops, peripherals, and production equipment, maintaining up time and reducing technical interruptions.
• Maintained system configurations, managed firmware updates for microcontrollers, and ensured device compatibility with evolving hardware/software requirements.
• Tracked and resolved incidents through Jira, ensuring timely resolution and documentation of technical issues.
• Collaborated with engineering and IT teams to troubleshoot complex problems and enhance system reliability.
• Maintained and followed calibration protocols, ensuring compliance with quality and industry standards.
• Managed inventory of electronic components, spare parts, and IT assets to support ongoing operations and reduce downtime.
• Utilized Salesforce and QT9 systems for process tracking, task documentation, and continuous quality improvement initiatives.
• Provided Smart Hands support for system testing, diagnostics, and system integration across production and IT environments.
- June 2019 - June 2023Founder
Sabalan MedicalIran• Set up and configured complete computer workstations and network infrastructure for all departments at Sabalan Medical.
• Installed Windows operating systems, essential software, and ensured seamless connectivity for printers, shared drives, and the internet.
• Configured routers, switches, and firewalls to establish secure and reliable local and remote network access.
• Implemented and maintained VPN connections between multiple locations to support remote collaboration.
• Provided ongoing IT support and troubleshooting for hardware, software, and network issues to ensure business continuity.
• Installed and integrated mechanical and electrical components of 3-Layer Ultrasonic Medical Face Mask Machine, including PLC, HMI, VFD, sensors, 3-phase motor, gearbox, rollers, cutters, and ultrasonic components.
• Designed and manufactured a specialized desktop Silk Screen Printing Machine integrating electrical and pneumatic components.
• Designed and manufactured a specialized spot-welding machine for ear loop attachment to face masks, integrating both electrical and pneumatic components.
• Designed and manufactured a temperature regulation system using a PIC16F877A microcontroller, programmed in Embedded C to provide real-time and precise control.
• Designed and implemented the backend using C# and ASP.NET to manage and optimize the manufacturing process, ensuring seamless integration with the frontend.
• Utilized SQL Server for efficient database management, ensuring data integrity and smooth interaction between the web application and the database.
• Developed the frontend using JavaScript, React to create a dynamic and responsive user interface for managing manufacturing workflows.
• Created and organized all necessary documents to meet ISO 13485 standards, including quality management systems, process documentation, and regulatory compliance records. Used Google Drive for document sharing and collaboration with team members, ensuring real-time updates and easy access to files.
- June 2010 - June 2023Electronic and Electrical Instructor
Ministry of Education Iran• Taught students how to program microcontrollers and PLCs
• Instructed students on designing Printed Circuit Boards (PCBs), including creating schematics, laying out the PCB, and developing prototype boards for testing.
• Delivered courses on residential wiring, focusing on safe installation practices and electrical code compliance, as well as power wiring for industrial applications.
• Developed and delivered comprehensive lessons on various electrical and electronic engineering topics, including circuit theory, electrical safety, and advanced troubleshooting.
• Guided students through the process of wiring control panels, ensuring proper labeling, routing, and compliance with electrical codes.
• Taught students how to read and interpret electrical schematics, wiring diagrams, and layout drawings for troubleshooting and system design.
• Emphasized proper safety protocols and practices in all practical and theoretical coursework to ensure student awareness and risk prevention.
- June 2011 - June 2019Computer and Laptop Sales & Support Representative
Pardazesh Gostar Iran• Provided technical support for Windows-based systems, troubleshooting hardware, software, and network issues both on-site and remotely.
• Installed, configured, and maintained operating systems (Windows), productivity suites (Microsoft Office), and security software (antivirus, firewalls).
• Supported and resolved issues with peripheral devices, including printers, scanners, and wireless equipment, ensuring seamless integration.
• Conducted system upgrades, performance optimization, and end-user troubleshooting to enhance functionality and user experience.
• Managed IT inventory and asset tracking, ensuring accurate records and availability of hardware/software resources.
• Advised clients on hardware/software procurement, maintenance best practices, and optimal IT solutions.
• Performed data backups, recovery, and system migrations to prevent data loss and ensure business continuity.
• Set up and maintained local area networks (LANs), including IP configuration, file sharing, and user permissions.
• Configured and secured routers, VPNs, and firewalls to establish reliable and protected network access.
Education
- IAU
Master of Electrical Engineering2011 - 2015Focused on integrated energy systems and their optimization with the inclusion of electric vehicles (EVs).
Master’s thesis: “Operation of Integrated Energy Systems Considering Electric Vehicles” – researched methods for efficient energy distribution, load balancing, and the role of EVs in smart grid integration.
