Job experience

• January 2021 - September 2021
  Medical Receptionist
  Legacies Health Centre
  

  12080 Nordel Way #143, Surrey, BC V3W 1P6

  Delivered exceptional customer service and managed patient interactions. Scheduled appointments and managed records using Sage software. Prepared invoices and documentation for legal purposes.

• September 2018 - March 2020
  Temporary Customer Service Representative
  Canpar
  

  11796 103A Ave

  Resolved shipping issues, processed address corrections, and tracked lost packages. Created USA shipping labels and maintained accurate logistical records. Hired to temporarily replace an employee, demonstrating adaptability and reliability.

• November 2018 - November 2018
  Sales Receptionist
  Samsung Frame Activation
  

  799 Robson St, Vancouver, BC V7Y 0A2

  Promoted QLED and Frame TVs to visitors and provided in-depth product education. Managed daily booth setup and teardown operation efficiently.

• March 2018 - April 2018
  Sales Representative
  Mosaic Field
  

  799 Robson St, Vancouver, BC V7U OA2

  Engaged visitors, conducted product demos, and promoted Samsung S9 devices. Achieved sales and customer interaction targets at high-traffic events.

• December 2016 - October 2017
  Sales Associate
  Nike Factory Store
  

  5000 Canoe Pass Wy, Tsawwassen, BC V4M OB3

  Promoted merchandise, achieved sales goals, and provided excellent customer service.

• January 2014 - February 2015
  Math Tutor
  Delta
  

  11954 88 Ave, Delta, BC V4C 3C8

  Supported students struggling with math concept and improved their academic performance.

Education

• Kwantlen Polytechnic University
  General Business Diploma
  

  2016 - 2023

  I have completed 3 years of my education in General Business from Kwantlen Polytechnic University.
• École Kwantlen Park Secondary
  B.C. Certificate of Graduation
  

  2009 - 2013

  I graduated from École Kwantlen Park Secondary with honours in 2013.

• FOODSAFE Level 1
  Vancouver CoastalHealth
  1286413
  

  August 2025 - present

  Completed the FOODSAFE Level 1 on August 2025 and the expiration date is August 30, 2030.